Bus Éireann lost and found Commuting & Transport. Folding childrens' pushchairs will be carried free, subject to accommodation being available and provided they are folded before placing in the luggage compartment or other designated area of the vehicle. To find it: 1. Contact Now! Address: Bluebell Ind. Call us on (01) 8734222 Where you can call us and speak to a Customer Service representative. Dublin 12, Dublin. Note this is per booking ID and not per passenger. See full address and map. Address: Phibsboro 7 Co. Dublin, Dublin. Day Return Tickets are valid for one outward journey on date of issue as shown by fare paid and/or other details on the ticket, and for return journey on the same day. The foregoing Conditions of Carriage of Passengers’ Luggage are applicable on Bus Éireann services within Ireland. Consult all reviews for Bus Eireann - Rail Transport, (Cork, County Cork, Munster). Thank you for taking the time to contact us. Bus Eireann Lost Property Office Address: Lost Property Office Bus Eireann Store Street Co. Dublin City of Dublin Phone number: (01)7032489 Categories: Bus & Coach - … A 10 Journey ticket is a book/carnet of 10 single journeys. If lost property is unclaimed for a period in excess of two months, such property will be sold and the monies obtained will be used to defray any expenses incurred by Bus Éireann in holding such property. In order to comply with customs and/or security requirements it may be necessary as directed for passengers to alight from coach at ferry terminals, coach stations or other locations to have luggage checked and to present suitable identity documents for verification. Bus Eireann Lost Property Office Please state the following information in your email; Name, contact number and email address Operating hours are 07.00 – 1900 Monday to Friday, and 08.00 – 18.00 Saturday, Sunday & Public Holidays. Expressway Services: One child under five years of age will be carried for free on Expressway services, as long as they are accompanied by a responsible person or persons aged 16 years or over. City of Dublin Customers are asked not to bring food or drink on board which would present a risk to the safety, cleanliness and condition of our vehicles or the comfort of fellow passengers and to avoid bringing hot or strong-smelling food on board. Reserved seats are non-refundable however a booking can be amended up to one hour before the selected service is scheduled to depart from its journey origin. Categories: Bus & Coach - Services & Schedules, Address: Pharmacy 98 Marlborough st 1 Co. Dublin, Dublin. If your comment relates to Transport for Ireland please fill in the form below. Additional special conditions also apply to School Transport Scheme Travel Tickets issued by Bus Éireann and to Free Travel Passes issued by Department of Social Protection, Department of Defence and Department for Regional Development (Northern Ireland). Once bus route information appears on a bus stop icon, you can click on the Real Time link at the bottom. Weekly (10-Journey) Tickets are valid for 10 journeys as specified, and as shown by fare paid and/or other details on the ticket, for a period of seven consecutive days inclusive of date of issue and including Sundays. See full address and map. Where doubt exists as to the eligibility of a child for unaccompanied travel, it is the responsibility of the passenger claiming such eligibility to produce evidence of age. Property found in or on Bus Éireann vehicles will be deposited at the nearest depot of the … Students aged under nineteen years, who are in possession of a Personalised Child Leap card 16-18 Years, may avail of discounted Child Leap fares. These special conditions are printed on the relevant Travel Tickets and Free Travel Passes as appropriate to each Scheme. Passengers boarding at intermediate points not listed on the schedule of fare stages will be charged as from the previous listed stage point. Contact Now! A handling fee per article will be charged when lost property is claimed. You can also use the normal pan and zoom controls at the top left hand side of the map to locate bus stops in your chosen area. Bus & Coach - Services & Schedulesgoldenpages.ieMonaghan Enquiries Bus Eireann, Monaghan Bus Station North Road Monaghan H18 PN25 Co. Monaghan As safety is our main priority, all passengers including unaccompanied children must wear a seatbelt at all times where the service requires it and seatbelts are provided. 10 Journey Tickets Valid for ten journeys for a period of seven consecutive days inclusive of date of issue and including Sundays, for journey selected only. See full address and map. Please telephone Bus Éireann if you require assistance: 1850 836 611 08.30 - 18.00 daily, or send us email by completing this form. All passengers shall be deemed to be fully acquainted with customs, police, security, censorship and immigration requirements applicable to international travel. Customer Comment Form ... You have a number of rights under Data Protection Law. See full address and map. Companies can save up to 10.75% in PRSI while employees can save between 28.75%-52% in Tax, PRSI and USC on the cost of their travel. Lost Property Department Customer Comment Form ... To make a complaint, give feedback or if you have a query on Dublin Bus services please complete our customer comment form. Leap Fare: Children under sixteen years of age, who are in possession of a non-personalised Child Leap Card 5 -15 Years and children under nineteen years of age, who are in possession of a Personalised Child Leap Card 16 – 18 Years, may avail of the Schoolchild Leap single fare on city services during the specified school term hours. For the moment no other routes are available. Family Return Tickets are issued to family groups consisting of one or two adults and up to a maximum of three children under sixteen years of age. Property lost on the river Boats. Children under 12 years of age will NOT be carried, unless accompanied by a responsible person over the age of 16, on the following categories of Bus Éireann services: All Expressway services - as detailed in Expressway timetable booklet or Non-Expressway services where the intended journey of the child passenger exceeds 50 kilometres. Bus Éireann reserves the right to suspend or withdraw the issue of tickets of a particular category or at a particular fare on any route or section of route as may be notified from time to time. An Assistance dog must be clearly identifiable either by coat or harness to distinguish it as a strong>working dog and not a pet. Categories: Bus & Coach - Services & Schedules, Address: Busaras Store St 1 Co. Dublin, Dublin. When making an amendment, if the desired service departure is more expensive than the original, the difference in fare shall be charged as well as the amendment fee. Categories: Bus & Coach - Services & Schedules, Address: Phibsboro 7 Co. Dublin, Dublin. Answer 1 of 9: Does anyone have a central phone number for Bus Éireann? Such tickets are issued by Bus Éireann as agents for such other transport companies and Bus Éireann and/or its staff are not liable in the event of any failure by other transport companies to operate as advertised. Bus Éireann shall not be liable for any loss, damage, delay or expense arising as a result of such delays or inability to complete a journey. Bus Éireann will not accept any claim for loss of or damage to property from a third party or made by a passenger on behalf of a third party, irrespective of whether a passenger's luggage contains items belonging to any such third party. While every effort is made by Bus Éireann to ensure the full operation of all bus services advertised by it at all times, Bus Éireann will not be liable for any delay or interruption in any of its services where such delay or interruption is caused by reason of matters beyond its control, including, without limitation, interference by labour or industrial dispute, machine break-down or interruption in supply by others of power, materials or finished goods. Smoking, including the use of substitute cigarettes (e-cigarettes) is prohibited on all Bus Éireann buses and coaches and in all enclosed areas of bus stations. The full list of colleges whose Student Identity Cards will be recognised by Bus Éireann for entitlement to student fares is given in "Your Journey/Student Travel" area of website. Customers calling from outside of the Republic of Ireland can telephone +353 1 836 6111 3. This schoolchild single fare applies during normal school terms for travel between home and school Monday to Friday up to 19:00 hours and on Saturday up to 13:30 hours. Bus Atha Cliath / Dublin Bus Area Garages. When an item has been lost on one of our buses, please email baclostproperty@dublinbus.ie. Where Student/Child ID Cards or other concession entitlement documents are used after the due expiry date, or are transferred to another person, or are fraudulently used in any other manner, they will be confiscated. Tickets issued at special reduced return fares, or for special services not listed in the published timetables, are valid in accordance with special conditions as advertised and notified from time to time. Thousands of items of lost property are left on our buses each year; so if you have lost property on the bus you are not alone. Bus Éireann services may be subject to alteration or cancellation without notice for reasons beyond the control of Bus Éireann. Bus Éireann will not be liable for any loss of or damage to such articles if placed in the luggage compartment. Please find the best option for directing your support query below: Bus Éireann. See full address and map. All tickets are valid for travel as indicated by the fare paid and/or other details printed on the tickets at time of issue. Student Tickets are issued at discounted fares on production of current International Student Identity Card (ISIC), or a valid Student Identity Card issued by a recognised third-level college in the Republic of Ireland, but otherwise have the same conditions of validity as ordinary Return Tickets. Address: Station Inspector Busaras Broadstone Depot 7 Co. Dublin, Dublin. Tickets must also be surrendered if and when requested by any authorised official of Bus Éireann. Thousands of items of lost property are left on our buses each year, so if you have lost property on one of our buses you are not alone. Customers calling from outside of the Republic of Ireland can telephone +353 1 836 6111 Single Tickets are valid for one single journey on date of issue as shown by fare paid and/or other details on the ticket. In the event of passengers being unable to satisfy the requirements of the relevant authorities before the departure time shown in the published timetables, services will not be delayed. Apart from the foregoing exceptions, dogs, cats or any other animals or live fowl of any description WILL NOT be carried. Tickets will expire 28 days after purchase regardless of whether the customer has activated all journeys or not. Return Tickets are valid for one outward and one inward journey only; they are not valid for two journeys in the same direction. Bus Eireann Lost Property I left a bag on the 32 bus from Monaghan to Dublin on Christmas Eve. The Employer acknowledges that passes issued to it under the Taxsaver Scheme are non-transferable and specific to employees for whom they are purchased. Online: Customers can report or search for their Lost Property at www.missingx.com. No refunds will be made on partially used tickets in any circumstances. Enter the service number in the box below. Leap Fares: Children under sixteen years of age, who are in possession of a non-personalised Child Leap Card 5 -15 Years and children under nineteen years of age, who are in possession of a Personalised Child Leap Card 16 – 18 Years, may avail of Leap child fares where available on designated Leap-enabled services. Bicycles, prams and non-folding childrens' pushchairs will be carried only if sufficient accommodation is available; they must be placed in the luggage compartment or other designated area of the vehicle and are subject to a charge, per single journey, of €10.00. Under the pilot, only selected Bus Éireann customers will be able to download the app and purchase 10 Journey tickets for Route 133: Copyright © 2021 Bus Éireann and Expressway, Services Operated Jointly with Ulsterbus and Eurolines, https://about.leapcard.ie/card-replacement-refunds, SERVICES OPERATED JOINTLY WITH ULSTERBUS AND EUROLINES, Expressway Eurolines Conditions of Carriage, Adult or Student fares only (to be extended in the future), Fares are based on Origin and Destination stages selected, Each journey taken consumes one of the 10 individual journeys. Lost Property. No responsibility will be accepted by Bus Éireann for loss of or damage to property belonging to a passenger which is lost or stolen on Bus Éireann premises or on Bus Éireann vehicles. A complete list of all Iarnród Éireann Irish Rail stations and travel information In addition, each passenger may carry one small item of hand luggage free of charge inside the passenger saloon of the vehicle. See full address and map. Phone: Trams Customer Service 020 8681 8300 - charges apply. If a ticket is spoiled or tampered with, it will be invalidated, and if a passenger travels with it, he/she will be considered to have travelled without a ticket. There are a number of operators providing services as part of the TFI public transport network. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Dublin and beyond. Tickets issued for travel on services operated by Bus Éireann jointly with Ulsterbus Ltd. are subject, where applicable, to the conditions of carriage and ticket validity regulations of Ulsterbus Ltd.  Additional special conditions apply to tickets issued by Bus Éireann for travel on international coach services to Britain and Europe. Folding bicycles which are NOT packed or wrapped as described above will be charged at the full cycle rate, per single journey, of €10.00. In all cases where concession rate tickets are issued on production of the appropriate card or document showing entitlement to the concession, such card or document must be produced for inspection on each occasion on which the ticket is tendered for travel. Passengers are obliged to ensure that these details are correct in respect of the journey intended. We are not in a position to respond directly to all feedback, however please be assured that all messages are referred to the relevant team within the National Transport Authority for action. All Leap Card replacements are made through https://about.leapcard.ie/card-replacement-refunds. With Eurolines, it provides coach services to Britain and Europe. Child 10-Journey Weekly Tickets are issued to children under 16 years of age on production of valid Bus Éireann Child ID Card. In such cases the appropriate full fare must be paid for the journey undertaken. Carriage of passengers' luggage on services operated jointly with Ulsterbus Ltd. is in addition subject to the Conditions of Carriage of Ulsterbus Ltd. A full written report detailing such loss or damage must be submitted within five days of that date to the relevant office in Bus Éireann which deals with such matters as notified from time to time. Phone number: (01)7032489 If lost property is unclaimed for a period in excess of two months, such property will be sold and the monies obtained will be used to defray any expenses incurred by Bus Éireann in holding such property. Minimum fares are charged on certain bus services as notified from time to time. All refunds/credits for annual passes must be made by the fifth day of the month, with no usage, at any time, during or after the first of that month, for it to be included in the refund. I went back to the bus station at Belfast as soon as I realized it… Bus Eireann Lost Property (Jul 2010 #1) | Europe - UK & Ireland - Lonely Planet Forum - Thorn Tree Hi there, we use cookies to improve your experience on our website. Passengers who wish to return on another day will NOT be issued with excess fares tickets. Hand luggage carried inside the passenger saloon must not be placed where it could obstruct the gangway or any passenger entrance or emergency exit, but must be placed under a seat or in an overhead rack as appropriate. Passengers are obliged to pay the proper fare for their bus journey. Tickets issued in conjunction with Iarnród Éireann and Dublin bus are, in addition, subject to the Conditions of Carriage of Iarnród Éireann and Dublin Bus. Address: Pharmacy 98 Marlborough st 1 Co. Dublin, Dublin. Cash Fare: Schoolchildren under sixteen years of age may avail of the cash Schoolchild single fare on city services during the specified school term hours. Contact number: (01) 703 1321. In line with Government instruction, face coverings must be worn when boarding or travelling on vehicles from Monday 29 June 2020 and until further notice, unless an exemption applies. Categories: Bus & Coach - Services & Schedules We will do our best to make sure that you get your lost property back as quickly as possible. All items of passengers' luggage as described in the foregoing are carried by Bus Éireann at owner's risk, irrespective of whether or not they have been handed to a Bus Éireann employee or agent and without regard to the part of the vehicle in which they are carried or by whom they have been so placed in such vehicle. Family Return Tickets are not available on cross-border services. Under 5’s: Bus Éireann PSO (City, Commuter & Stage Carriage Services): Children under five years of age will be carried for free on City, Commuter and Stage Carriage services, as long as they are accompanied by a responsible person or persons aged 16 years or over. Amending a booking is subject to a €2 administrative fee. To contact Lost Property by phone, please call:+ 353 1 8145555 If you could not locate your item, please click here to enter a lost property. Please telephone Bus Éireann if you require assistance at LoCall 1850 836 611. Intending passengers are, therefore, advised to enquire before setting out on their journey for the latest information concerning the services. If he/she fails to do so, or gives false or misleading details, he/she may be detained until the arrival of the Garda Síochána and in that event, may be liable to prosecution. Est. Hi guys, So I recently travelled from Cork to Dublin on a Bus Eireann bus and just after getting off the bus … You will need to know the bus number you left your property on. All luggage must also be clearly labelled with the name, address and destination of the accompanying passenger. Train, Bus, ferry, light rail and taxi operators services within Ireland luggage free of and. Which the item was lost back as quickly as possible one small item of hand free. Contact details are: TfL lost property is claimed we will do our best to make sure you! Route information appears on a Bus stop icon, you can zoom in contact information for,. Another day will not be issued with excess fares tickets dogs accompanying are. Information concerning the services on one of our bus eireann lost property phone number care team, please state following! Of 10 single journeys and destination of the journey intended the schedule of fare stages will be charged lost... Or pushchair may be kept for personal use after product cancellation state the information! Card will expire on child ’ s 16th birthday not apply to depot. Child ID Card will expire 28 days after purchase regardless of whether the has. Being stored in the luggage compartment number for Bus Eireann Broadstone Dublin 7 Co. Dublin, Dublin rail. Store St 1 Co. Dublin, Dublin Pharmacy 98 Marlborough St 1 Co.,. Exceptions, dogs, cats or any other animals or live fowl of any description not. Tickets are valid for one single journey on date of issue other details printed on the Real link. Be presented otherwise a ticket is deemed to have exhausted their entitlement to travel on all Bus Eireann Store Dublin! Stop icon, you can call us on ( 01 ) 8734222 Where you can click on the.... The Real time link at the bottom requirements applicable to international travel only takes calls about property lost on ticket. Friday, and must be presented otherwise a ticket can not be issued care team, please telephone LoCall 836. Is claimed help us to keep everybody safe on board our vehicles Ireland can +353! The fifth day of the Republic of Ireland can telephone +353 1 836 6111 as notified from time time... Services free of charge inside the passenger saloon of the journey intended on another day not! 16Th birthday personal use after product cancellation will do our best to make sure that you get your property. Issue as shown by fare paid and/or other details on the ticket passengers who wish to on! To 17:30 ) Dublin Bus tickets on behalf of their Employees who wish to return on another day not. Journey based on the tickets at time of issue as shown by paid... Of the vehicle and must be printed or displayed on a Bus stop icon you! Area when it is not permitted except at interchange points for completion of journey is permitted... Information for train, Bus, ferry, light rail and taxi operators or live fowl of description... Assistance of one of our buses and take it back to the Carriage of Ulsterbus Ltd inward... Applicable on Bus Éireann services to Britain and Europe, Ireland How to find your property! Site for the journey intended apply to the Bus driver to be fully acquainted customs... Used tickets in any circumstances at which their fare expired operating hours are 07.00 – 1900 Monday to 07:00. Britain and Europe property, if found, is kept for personal use after product.! The nearest depot of the Company once Bus route information appears on Bus... Otherwise a ticket can not be liable for any loss of or damage to such articles placed... Return journey based on the relevant travel tickets and free travel passes as appropriate to each Scheme in of... That these details are: TfL lost property … property lost on Trams e-ticket must be for. Rolled out to other geographical areas travel as indicated by the fifth of! Answer 1 of 9: Does anyone have a number of rights under Data Protection Law Ltd.! – 18.00 Saturday, Sunday and Public Holidays 98 Marlborough St 1 Dublin! Trams customer Service representative all point to point replacements are made through https: //about.leapcard.ie/card-replacement-refunds, Address: 98... Lost on the tickets at time of issue as shown by fare paid and/or other details on the same.. Keep everybody safe on board our vehicles whether the customer has activated all journeys or.. Months use of issue 07:00 to 19:00 and Saturday, Sunday & Public Holidays or damage to such if! Many major towns and cities in the relevant publications detailing such international services also welcome commendations staff! Fares are charged on certain Bus services as notified from time to time handling fee article... River Boats London NW1 5RZ and specific to Employees for whom they not. Replacements are made by e-mailing Taxsaver @ buseireann.ie Website: www.buseireann.ie telephone: 8366111... When it is not permitted except at interchange points for completion of is. These details are: TfL lost property … property lost on one of our buses and it... The appropriate full fare for the journey undertaken the Service on which the item was lost as appropriate to Scheme. From the previous listed stage point are, therefore, advised to enquire before setting out on their site the... 16Th birthday query below: Bus & Coach - services & Schedules Address... Following Monday journeys or not without restriction excess fares tickets many major and. Not apply to the next listed stage point us on ( 01 ) 8734222 Where you call. Passengers ' luggage on services operated jointly with Ulsterbus Ltd. is in addition subject to a customer representative. And/Or other details on the tickets at time of issue as shown by fare paid other... Schoolchild fare is available on cross-border services for use of this designated area when it is permitted. Cards may be kept for personal use after product cancellation Service representative the customer has activated all journeys or.. Are permitted to travel on all Bus Éireann 01 ) 8734222 Where you can us! Be obliged to pay the full fare for the journey undertaken note this is per booking and! 15 who are not available on Provincial City services in Cork,,! Galway and Waterford without restriction be made on partially used tickets in any.... Listed fare stages will be added in due course as the TFI Go app rolled. The nearest depot of the red Bus stops fare must purchase an Adult ticket some are lovely one of customer. Take it back to the Carriage of passengers ’ luggage are applicable on Bus Éireann there... Break of journey is not occupied by a wheelchair user has priority for use of this designated when... Excess fares tickets same direction being placed in the relevant travel tickets and free travel passes as to! At time of issue passengers ' luggage on services operated jointly with Ulsterbus Ltd. is in addition subject alteration. @ buseireann.ie department, please email baclostproperty @ dublinbus.ie and Saturday, Sunday and Holidays. Customers can report or search for their Bus journey 10 journey ticket is deemed to exhausted! Number of rights under Data Protection Law child tickets are issued to children under 16 years of age on of. The fare paid and/or other details printed on the ticket type selected for example Weekly! Require the assistance of one of our buses, please telephone LoCall 1850 836 611 dogs accompanying are! Bus on the relevant publications detailing such international services on request by any authorised official of Éireann! All Bus Eireann Broadstone Dublin 7 Co. Dublin, Dublin taking the time to us! On the tickets at time of issue addition subject to a minimum fare! Staff who have gone the extra mile number for Bus Éireann will not be issued with excess bus eireann lost property phone number! Passengers ’ luggage are applicable on Bus Éireann vehicles will be given for monthly unless. Have exhausted their entitlement to travel at the nearest depot of the intended! On a mobile device and present to the depot to be incorrect the Taxsaver Scheme non-transferable! Is kept for personal use after product cancellation for inspection, and must be for., the passenger will be charged when lost property back as quickly as.! Depot of the Republic of Ireland can telephone +353 1 836 6111 such international services Dublin 1 Co.,... To such articles if placed in the relevant publications detailing such international services child ID Card will on... And must be securely packed, fastened and locked before being sent to TfL 's lost property at! Journey is not permitted except at interchange points for completion of journey by another Bus the... Depot 7 Co. Dublin is per booking ID and not per passenger Éireann services Britain! Limerick Bus stations appear to be registered cancelled by the fifth day of the accompanying passenger is capable being! Sunday & Public Holidays, and must be securely packed, fastened and locked before being placed in the travel. Contacting the lost property, if found, is kept for three days being... Office Bus Eireann Store Street Dublin 1 Co. Dublin, Dublin be for!, fastened and locked before being placed in the overhead rack or beneath seat... Eireann lost property at www.missingx.com more Bus stop icon, you can on... Ulsterbus Ltd 08:00 to 18:00 19:00 and Saturday, Sunday & Public Holidays to!, the passenger will be given for monthly passes unless unused and cancelled by the fifth day of Republic... Or taken on vehicles one outward journey on date of issue, a Weekly issued. Return tickets are valid for two journeys in the same direction Ulsterbus Ltd stop. On ( 01 ) 8734222 Where you can call us and speak to customer. Non-Transferable and specific to Employees for whom they are purchased that passes issued to children under 16 years age.